We are committed to protecting our users' personal data with the highest level of care and responsibility. This "Privacy Policy" outlines our practices for managing and safeguarding your personal information. We encourage you to carefully read and understand each section, particularly those in bold, as they directly relate to your rights and the use of your personal data. Below is an overview of the key sections of the document for your convenience:
Actively Collected Personal Information
While using our app and related services, we gather important data required to ensure smooth operation. This includes information such as your device model, operating system version, International Mobile Equipment Identity (IMEI), network hardware address (MAC), IP address, software version, and details about your network type and connection method, along with operation logs. These data points are essential for the efficient performance of our services.
Information Collected During Service Usage
As you engage with our JunkRemoval service, whether for content storage or providing feedback, we may collect various types of data depending on your interactions. This may include content from stored files or email addresses used for feedback purposes. Collecting this data allows us to respond to your requests, deliver relevant services, and strengthen security measures such as fraud prevention.
Camera and Photo Permissions
To ensure the full functionality of our app, we require permission to access your camera and photo albums. This enables key features within the app to work properly. Such permissions are only granted with your explicit consent, and any data processed, such as photos, will be strictly for feedback purposes and will not include any personally identifiable information. We do not store or share these files with any third parties.
We handle your information in accordance with legal requirements, regulations, and user agreements. The following outlines the specific purposes for which we process your data. For any uses outside of these, we will seek your explicit consent.
Providing Services
We rely on your personal information to provide and maintain our services. This includes sending you notifications, technical updates, and security alerts, as well as support-related messages through the app or email. Additionally, we may contact you in response to your questions, support requests, or feedback.
Personalization
The data we collect is used for internal research, data analysis, and anonymized demographic studies to offer personalized services and content tailored to your preferences.
Improving Products and Developing Features
Your data helps us understand user preferences, guiding product improvements and new feature development. In the event of system errors, the collected information is used to log and analyze issues, enhancing future service performance.
Security and Protection
We use your information for secure authentication, fraud prevention, and to offer customer security services. It also allows us to back up important files for your protection.
Advertising and Promotional Analysis
We may use your data to evaluate and enhance our advertising and promotional strategies, ultimately improving the overall user experience.
This policy highlights our commitment to handling your personal data responsibly and transparently.